Business of Furniture, Midpoint and Workplaces are the go-to sources for keeping you informed about everything that is happening in the industry.

From trends that affect your bottom line, to new products, to stories that will help you run a better, more informed company.

Business of Furniture - October 20, 2021

  •   KIRKBRIDE: Battle Price Increases with Better Communication - If you must raise prices, talk to your customers about it. Explain exactly why things are more expensive and why you need to pass along those costs to them.
  •   Togetherness, Inclusion and Diversity Were Strong Themes in NeoCon 2021 Keynotes - All new ideas are combinations of existing ideas. This rule has a caveat: Not all idea combinations are created equal.
  •   What Designers Need to Know about Supply Chain Disruption - This disruption has made MANY MANUFACTURERS rethink THEIR supply chain. For example, Prior to the pandemic it was $2,500 to get a container from China, but now it costs $30,000.
  •   Reuniting at NeoCon 2021: Buzzing Three Days Invigorate Industry - "Attending NeoCon is like diving headfirst into the gap between where our clients' spaces are and where they'd like them to be. There's a solution for every design problem, even the ones we don't know about yet." — Katie Titi
  •   Business Transformation Must Include Manufacturers - Delivering for the customer is the ultimate goal. I propose we attack the transformation of the commercial furniture industry from both sides. Let's have dealers AND manufacturers commit to digital transformation.
  •   Investing in Employees at Work: Physical Spaces Drive Culture and Talent Development - The office's role is already changing to a place of ideation — not just work. Nearly 87% of employees believe the office is important for collaborating and relationship building.
  •   AIS Wraps a Successful Show at NeoCon 2021 - For NeoCon this year, the company refreshed a number of spaces, vignettes and products within the 10,400-square-foot floorplate.
  •   Stephen Says - "Don't Let Your Top Salespeople Leave. Give Them a Track to Promotion" - by Stephen Viscusi - Gone are the days where a sales manager comes to town to work with a salesperson in the field, merely for the salesperson to introduce you, the manager, to the customer.
  •   UPFRONT: Office Furniture Liquidations Clears Hotel and Partners with VetStrong for Greater Good of Community - Rising material costs and skilled labor shortages have caused extreme production delays for in-demand consumer products. Obtaining used furniture through transactions like this allows people to get the products they need immediately. It also saves the environment.
  •   Product Spotlight: Via Seating Launches Rise, a Superior Ergonomic Task and Meeting Seating Series - RISE is contemporary, streamlined and uncomplicated. It embodies soft curves that flow in any space or place. With a variety of ergonomic features, including the latest technology in body balance synchro movement, six-way adjustable arms, a molded foam seat with seat depth adjustment and four-way stretch elastomeric mesh with lumbar option, RISE fits a wide range variety of body types with ease.
  •   PLACES - iiLabs Offices – Mexico City; The ground floor houses the laboratory area, which also serves as a showcase area for what the company does.
  •   INDUSTRY PULSE - Tarkett Announces Partnership with Tingle Flooring, IIDA Advances Diversity and Mentorship at NeoCon, COE Distributing Returns for Eighth Appearance on Inc. 5000 Fastest-Growing Companies List, Vertical Interior Design Honored at the ASID Illinois Celebration of Design
  •   FIRST LOOKS - National Office Furniture Releases New Product Enhancements Tailored to Add Comfort to the Workplace, Mobile Green Wall Helps Prepare the Workplace for the New Expectation of Employees, Kimball Introduces EverySpace – A Creative Framework for the Future, Mannington Commercial Introduces Amtico Active Lines Collection, Pair Introduces Benching System Fade With a Waterfall Edge
  •   So Much More Every Week - Regional Industry News, Industry Moments, Industry Portfolio, Hutch, Industry Events, Industry Classifieds & Careers

Midpoint Magazine - Mid-October, 2021

  •   JIM HEILBORN | ATTENDING INDUSTRY EVENTS CAN OPEN A WINDOW TO THE FUTURE - Like everything else, the pandemic has had a large impact on NeoCon. We may like to think we're on the cutting edge but a great deal of what our industry develops, sells and uses is often just a response to changes in other industries, technologies, legislation and sometimes, even the economy.
  •   BRIAN ZUERCHER | A NEOCON OUTSIDER ON THE VALUE OF LOOKING OUTSIDE YOUR INDUSTRY - I was really looking to spot the IBM of the industry. Just like IBM in the tech space, many furniture manufacturers have been studying how people work for decades.
  •   GEORGE LUCAS PFEIFFER | EXPERIENCING NEOCON 2021 AFTER THE SHOW - NeoCon 2021 was truly a show unlike any other since its inception in 1969. Knowing where to look and becoming a frequent consumer of commercial interiors content will certainly make you more knowledgeable and a greater asset to your team and your customers.
  •   JUSTIN LOEBER | BUSINESS TRANSFORMATION MUST INCLUDE MANUFACTURERS - NeoCon 2021 was my first experience at theMART and I thoroughly enjoyed it. What I realized at NeoCon is there's an unspoken limit to how easy a dealer can make it for customers and employees. You may have nailed your CRM, dialed in your business system, automated basic functions, deployed killer dashboards and so on, but you will eventually hit a wall.
  •   STEFANIE INCE | FOCUS ON SPINE HEALTH: OCTOBER IS NATIONAL ERGONOMICS MONTH - Spine Health Has Declined Over the Past Year | The recent INDEAL Cares Employee Wellness Survey Report, which included input from thousands of people within the industry, found 53% of respondents are suffering from spine or neck pain — a significant increase over a year ago when only 31% of individuals reported spine pain.
  •   WORKING SPACES TIES SUCCESS TO COMMITMENT TO COMMUNICATION, TECHNOLOGY - "We didn't lay anybody off. We didn't let anybody go. We actually grew the business year over year during the pandemic." | Working Spaces believes it sets itself apart in many ways, but communication with the client — from beginning to end, when things are going right and when they are going wrong — is a key differentiator. The dealer also believes that using technology to the fullest can set you apart in the marketing and sales process as well.
  •   INDEAL RESCHEDULES UPCOMING LEADERSHIP CONFERENCE - INDEAL's 2021 Leadership Conference, originally scheduled to take place in December, has been postponed until Nov. 6-9, 2022.
  •   MEGAN RUSSO RECEIVES ARIDO DESIGN AWARD FOR MCCRUM'S OFFICE FURNISHINGS - Russo's creative process and attention to detail helped the company realize the vision of its space as a holistic experience for McCrum's employees, clients and suppliers.
  •   MOST EMPLOYERS PLAN TO OFFER HYBRID WORK AFTER THE COVID-19 PANDEMIC, ACCORDING TO XPERTHR'S LATEST SURVEY - The results indicate that the war for talent is playing a big role in organizations' planning around flexible work with nearly nine in 10 employers reporting 'increasing retention' as either 'somewhat' or 'very' important in motivating them to offer flexible work options.
  •   MIDPOINT 'MUSTS' FROM NEOCON 2021 - The Midpoint staff scoured theMART last week, looking for products that caught our eye, were well designed and solved for a specific purpose.
  •   WORKERS SAY JOB PRESSURES TAKE BIGGER MENTAL TOLL THAN COVID-19 FEARS - Fifty-seven percent of workers surveyed said their mental health has degraded since the start of the pandemic. The driving factor behind this decline: their workload. Work pressures are so great that half of the respondents say work demands are taking a bigger toll on their mental health than COVID-19.
  •   RIEKE OFFICE INTERIORS WINS GLOBEE; TAKES SILVER AWARD IN COMPANY INNOVATION CATEGORY - ROI won a Silver Award in the category of Company Innovation of the Year for its entry "Creating the SafeSpace Product Line During the Pandemic."
  •   LEGRAND'S VANTAGE BRAND ANNOUNCES NEW FIXTURE ALLIANCE PARTNER — ENVIRONMENTAL LIGHTS - As part of these alliances, a 5 + Lighting Design Dealer Profit Promotion (DPP) has been developed. Through the DPP, projects featuring both Vantage and Environmental Lights products will receive a 5% discount from Vantage at the time of order and a free lighting design when a project is registered.
  •   WHERE I'M WORKING — HOTEL MILANO CASTELLO - The hotel is truly a hidden gem, found on a back alley in a nice, vibrant neighborhood, close enough to the goings-on while attending Salone, but far enough away to be slightly removed from the chaos.
  •   TANGRAM ANNOUNCES KIMBERLY WIGGS HAS BEEN PROMOTED TO K-12 EDUCATION AREA OF PRACTICE LEADER - In her new position, Wiggs will assist in hiring and lead training for new employees for the inside sales desk. She will work closely with the education manufacturer partners to be best aligned with K-12 opportunities, while continuing to strengthen Tangram's position in the education market.
  •   IN LIGHT OF COVID'S TOLL ON WORKERS, A NEW REPORT OFFERS SIX RECOMMENDATIONS FOR IMPROVING EMPLOYEE EXPERIENCE AND ORGANIZATIONAL CULTURE - "Businesses not only need to trust their employees, but to gain their employees' trust."
  •   UNISPACE ACQUIRES EXPERIENTIAL DESIGN FIRM DOWNSTREAM - Downstream has an expansive portfolio of integrated digital and physical experiences in global tech hubs, flagship retailers, major sports venues and other destination spaces around the world.
  •   SOLOMON COYLE NOW ACCEPTING REGISTRATIONS FOR FALL PROJECT MANAGEMENT TRAINING - Solomon Coyle's PM training program addresses dealer goals for margin protection, customer satisfaction and retention and talent management.
  •   REVIEWS | ADOBE SCAN and WORLDCARD PRO BUSINESS CARD READER - Adobe Scan is an app that turns your mobile device into a scanner that recognizes text automatically (OCR) and allows you to create, save and organize your paper documents as a digital file. WorldCard Pro is the best digital scanners we've used of those on the market. It is a simple, pocket-sized scanner that easily connects to your Mac or Windows computer.


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